Payment Options & Refund Policy

Payment Options

Clients have a number of options to choose from when paying for goods and services:

  • Mail credit card information (including expiry date), or money order to:

      Provincial Archives of Saskatchewan, P.O. Box 1665, Regina, SK, S4P 3C6

  • Pay in person using credit card, debit card, money order or cash.
  • Pay by providing credit card information directly to a Provincial Archives of Saskatchewan staff person over the phone, by calling 1-833-382-4068, Alternative number 1-306-787-4068
  • Please note as of October 17, 2022, the Provincial Archives will be unable to accept online payment until further notice.

Please do not send cash in the mail.

Please do not send credit card information in an email, as regular email is not a secure form of communication.  Please do not send credit card information via the Archives’ website enquiry form, as the website enquiry form is not a secure method of communication for providing credit card information.  Please do not provide credit card information on the Provincial Archives’ answering machine.

After submitting an enquiry to the Archives, clients will be notified of the full price for their reproduction order before reproductions are made.  A payment request will be generated by Archives staff and delivered to clients, at which time clients may choose their preferred method of payment.  

Orders for goods and services will not be processed until payment is received in full.

If you have any questions or concerns, please contact Reference and Outreach Services at, or at 1-833-382-4068, Alternative number 1-306-787-4068.


Provincial Archives of Saskatchewan's Refund Policy

  • Requests for refunds related to goods and services procured from the Provincial Archives of Saskatchewan must be presented within 30 calendar days of date of pickup or date of outgoing shipment.
  • Refunds will be made to remedy fee calculation or page-counting errors by Provincial Archives of Saskatchewan staff that result in an over-charge.
  • Refunds will be made to remedy Provincial Archives of Saskatchewan staff errors that have resulted in a client receiving reproductions or services which he or she did not request. 
    • Clients are encouraged to carefully review reproduction work orders upon receipt of a payment request, to confirm that the work order is accurate, before submitting payment.
  • All refund requests must be approved by the Manager of Reference and Outreach Services, Provincial Archives of Saskatchewan.

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